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The council offers free bus passes to qualifying people who are older or disabled:

Older and disabled person's concessionary bus pass


Wiltshire council provides free home to school transport for some children who are under the age of 16 and who attend a local designated school. We also operate a subsidised transport scheme for Further Education students that are aged 16 - 19 at the start of their course and who are attending and living more than 3 miles from their designated sixth form or college.

Transport to schools, sixth forms and colleges

  • Unlimited travel by bus for a whole day in Wiltshire
  • Purchased on the bus
  • Accepted by nearly all buses in Wiltshire
  • Travel as much as you want on day of purchase


Children and senior citizens over the age of 60
Family (2 adults and 2 children or 1 adult and 3 children)


Most buses in Salisbury buses are fitted with real time equipment that provide information to bus stops in the form of:

  • Order of arrival
  • The service number
  • The bus destination
  • The number of minutes until the bus is due (the countdown normally begins 20 minutes before the bus is due)

If the sign is not displaying any information or is damaged call Clarence 0300 456 0105 Monday - Friday 8.30am - 5pm except public holidays.


Wiltshire council offers many services to help you find and plan your journeys.

Traveline allows you to:

  • Download timetables for any bus service in South West England
  • See a map of each bus routes

We operate a reimbursement scheme for bus operators allowing free travel to holders of the Wiltshire Bus Pass.

Refer to the following documents that can be found on this page:

  • Concessionary travel scheme
  • Scheme definition

Damage to shelters

To report any damage to bus shelters such as broken glass, contact our highways department, who will pass the information on to the owner of the shelter.

New or improved bus shelters

If you would like to request a new bus shelter raise this as an issue with your Area Board.


Plan your journey by phone

Telephone Traveline on 0871 200 22 33. Calls from landlines cost 10p per minute. Calls are answered from 7.00am until 10.00pm every day except Christmas day.

Plan your journey online

Connecting Wiltshire - information about travel and journey planning in Wiltshire

Traveline website - to look at and download bus timetables

National Rail Enquiries - for all rail timetables

AA route planner - help to get to your destination safety and easily by car

To check whether trains are running on time

National Rail Enquiries - Live Departure Boards

To report a problem with a bus service

If you wish to report a problem with a bus service in Wiltshire call 01225 718080. This number should only be used to report problems and not for general timetable enquiries. Alternatively, passengers can email us at buses@wiltshire.gov.uk.


Refer to the Salisbury Reds website for information regarding the Salisbury Park & Ride service.



Passenger Transport Unit
Wiltshire Council
County Hall
Bythesea Road
BA14 8JN

0300 456 0100


Passenger transport review 2016

Read the summary of consultation results below or read the Cabinet report.

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Last updated: 6 September 2017 | Last reviewed: 1 August 2017