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Car parking in Salisbury

From Monday 14 May 2018, all Wiltshire Council operated car parks in Salisbury will be free after midday on weekdays. Before midday on weekdays, usual charges will apply. At the weekend (Saturday and Sunday), all Wiltshire Council operated car parks in the city will be free. Find a Wiltshire Council operated car park in Salisbury.

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Charges apply in all Wiltshire Council operated car parks in Salisbury before midday each weekday. If you wish to park for free, you can take advantage of the free park and ride services at all five park and rides in Salisbury. Find a park and ride service.

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Yes, it does. However, anyone using a short stay car park will still have a maximum stay of three hours of free parking, so the spaces can be used by as many people as possible. 

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All current season tickets will be reactivated and charges will once again apply to those sales. Having a season ticket will be more cost effective rather than paying for four hours of parking each morning. 

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Signs will be placed on each machine detailing the arrangements, but machines will not be covered during free periods (from midday on weekdays on all weekends).

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Like cars, coaches can park for free in Wiltshire Council operated coach parks in Salisbury after midday on weekdays. Before midday on weekdays, usual charges will apply. At the weekend (Saturday and Sunday), all Wiltshire Council operated coach parks in the city will be free. Find a Salisbury coach park.

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This change has been requested after consultation with local businesses, as some of the free car parking in the city was being used by commuters and workers rather than those visiting the city’s attractions and shops.

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This change to car parking in Salisbury will be in place until further notice. However, we will continue to review parking arrangements and make further amendments if required. It is anticipated that normal parking charges will be reinstated in time. This will be widely promoted on our website, in the local media, on social media, and in the car parks themselves.

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The cost for free parking is being met in full by Wiltshire Council and Salisbury City Council, and it marks a huge investment in the city’s recovery.

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Recovery programme updates

Salisbury's Bourne Hill offices (the new extension), home to Wiltshire Council services, and the police station, closed to staff and public from Friday 20 April for up to eight weeks as part of the announced decontamination plans.

Front-facing customer services staff (including housing and benefits) will remain at Bourne Hill located in the old part of the building the Registry office. Wiltshire Police contact centre will be located in Salisbury Library.

Services available

The registration office is available to register births, deaths and marriages. Our customer services reception is open should you have any queries relating to any of our services. Should you wish to speak to somebody regarding your council tax, we have an advisor on hand to assist you. Furthermore, if you have a benefit claim you wish to discuss or there's a change in your living arrangements, we have housing benefits and housing options staff available to help with this too. Our advisors are available to help from 9am-5pm, Monday to Friday.

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There is a multi-agency approach to delivering the clean-up, and specially trained personnel will be undertaking further assessments at the sites. Each site has unique challenges, and as this is methodical work it will take some months, though some sites will be released sooner once they are deemed to be safe.

Safety of the public is, of course, paramount, but the risk to health is low, and the city is safe outside of the cordoned sites. A police presence in the city will continue around the cordoned sites.

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Swindon and Wiltshire Local Enterprise Partnership has set up a Hardship Fund of up to £100,000, and this has been matched by the Department for Business, Energy & Industrial Strategy (BEIS), available for business support.

Rate relief funding is available as part of the £1m from central government; while £270,000 is available to support tourism - £200,000 from central government and £70,000 from Wiltshire Council.

For more information, see the 'advice for businesses' section below. 


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Information for visitors

The city is a vibrant destination for tourists and residents, and it offers a wealth of cultural activity and shopping facilities – almost all of which are open for business.

Police cordons remain in place in the areas which are of specific interest as part of the ongoing investigation. Please do not be alarmed by cordons in place – it does not mean there is any threat to public health, or that the area is contaminated. All areas outside of the cordons are safe.

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This is an extremely rare incident and a highly unusual set of circumstances – Salisbury is, and remains, one of the safest cities in the country. The risk to the general public is low. Read the latest advice from the Chief Medical Officer and Public Health England.

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From Monday 14 May 2018, all Wiltshire Council operated car parks in Salisbury will be free after midday on weekdays. Before midday on weekdays, usual charges will apply. At the weekend (Saturday and Sunday), all Wiltshire Council operated car parks in the city will be free.

The car parks offering free parking are:

  • Brown Street East - Maximum stay 3 hours
  • Brown Street West - Maximum stay 3 hours
  • Central - Maximum stay all day
  • Central - Maximum stay 3 hours
  • College Street - Maximum stay all day
  • Culver Street - Maximum stay all day
  • Five Rivers Leisure Centre - Maximum stay 3 hours
  • Lush House - Maximum stay 3 hours
  • Maltings - Maximum stay 3 hours
  • Millstream - Maximum stay all day
  • Salt Lane - Maximum stay 3 hours
  • Southampton Road - Maximum stay all day

Find a car park in Salisbury

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All five Salisbury park and ride sites are free until further notice. 

The five sites are:

  • Wilton, SP2 0BT
  • Beehive, SP4 6BT
  • London Road, SP1 3HP
  • Petersfinger, SP5 3BZ
  • Britford, SP5 4 DS

Please note that the park and ride is free if boarding from park and ride sites only. If you are boarding elsewhere along the park and ride bus routes, standard fares will apply.

See the full park and ride timetables

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Information for residents

The city is a vibrant destination for tourists and residents, and it offers a wealth of cultural activity and shopping facilities – almost all of which are open for business.

Police cordons remain in place in the areas which are of specific interest as part of the ongoing investigation. Please do not be alarmed by cordons in place – it does not mean there is any threat to public health, or that the area is contaminated. All areas outside of the cordons are safe.

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This is an extremely rare incident and a highly unusual set of circumstances – Salisbury is, and remains, one of the safest cities in the country. The risk to the general public is low. Read the latest advice from the Chief Medical Officer and Public Health England.

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Background

You will be aware of recent events in the Salisbury area involving a nerve agent which has led to three people being admitted to hospital. We understand you may be concerned about possible health risks and this leaflet is designed to provide you with advice. 

This precautionary advice is for those who visited The Mill pub in Salisbury between 13:30 hours on Sunday 4 March and closing time at 23:10 hours on Monday 5 March 2018 or the nearby Zizzi restaurant between 13:30 hours on Sunday 4 March and closing time at 21:00 hours on Monday 5 March 2018.

Risk to public health

Based on current evidence, the risk to the general public from this substance has not changed and remains low.

While there is no immediate health risk to anyone who may have been in either of these locations, it is possible, but unlikely, that any of the substance which has come into contact with clothing or belongings could still be present in minute amounts and therefore contaminate your skin. Over time, repeated skin contact with contaminated items may pose a small risk to health. This risk can be removed by taking the actions we are explaining in this leaflet.

You do not need to seek advice from a health professional unless you are experiencing symptoms.

We advise you take the following action

If you visited either of the two locations within the specified time frame or have been directly contacted by Public Health England, you should:

  • Wash the clothing that you were wearing in an ordinary washing machine using your regular detergent at the temperature recommended for the clothing
  • Wipe personal items such as phones, handbags and other electronic items with cleansing or baby wipes and dispose of the wipes in the bin (ordinary domestic waste disposal)
  • If your items are dry-clean only, you should keep them double-bagged and securely fastened and arrange to have them collected by the council. Collection should be arranged by emailing collect@wiltshire.gov.uk and a form for collection will be sent to you. If you are unable to send an email, please send a letter to: Collections Westwood Room, Wiltshire Council, County Hall, Bythesea Road, Trowbridge, BA14 8JN including your address so we can write back to you. The closing date to request a collection is Sunday 15 April 2018. Your items will be collected from your home address at an agreed time. You will be compensated for any items which are returned.
  • None of these actions should damage your washing machine
  • Other items such as jewellery and spectacles which cannot go in the washing machine or be cleaned with baby wipes, should be hand washed with warm water and detergent and then rinsed with clean cold water

Please thoroughly wash your hands with soap and water after cleaning any items.

This precautionary advice is only for the clothes worn or items carried when you may have been in contact with the substance. It does not apply to the belongings or clothes of others that you may have come into contact with later – these items do not need to be cleaned.

Q&A

  1. What should I do with the cloths and screen wipes used to clean any items?

Place them in a plastic bag and put in the household bin (ordinary domestic waste). 

  1. I don’t own a washing machine can I use a launderette?

Yes.

  1. What should I do with my shoes?

Shoes can initially be wiped clean with a damp cloth and subsequently dried or polished as normal. The cloth should be disposed of in a plastic bag in the household bin (ordinary domestic waste).

  1. What should I do if I live in the same household as someone who was at the Zizzi restaurant or Mill pub

These actions are only advised for individuals who were in Zizzi restaurant or The Mill Pub within the specified timeframes. The advice relates only to clothes they had on and the personal items they were carrying during the visit. The advice does not apply to members of the same household who did not visit in person, or their belongings.

  1. Should I clean the whole house?

No, additional specific cleaning is necessary only for clothes you were wearing or items you had with you when you visited Zizzi restaurant or The Mill pub within the specified timeframe.

  1. What if I want to destroy my items?

It should not be necessary to destroy items, the cleaning procedures outlined above should be sufficient to remove any substances. However, if you do wish to destroy your items, place them in two plastic bags tied at the top and dispose of them in the household bin.

  1. Can I use my washing machine again afterwards?

Yes, your washing machine should be safe to use

  1. Why are you only telling me this now?

We publish advice on a continuous basis as soon as new information arises from the investigation. Our initial advice on clothing other than dry-clean only was provided on Sunday 11 March. All available evidence regarding this substance has now been reviewed by scientists across government to ensure members of the public are provided with the safest but also most practical advice. All those with dry-clean only clothes have already been advised how to safely store their items and so they should not pose any immediate risk. This is a highly precautionary approach to address any possible future risks.

  1. Will I be compensated for dry-clean only items that are collected?

Yes. With your collection form you will receive information on compensation, this can be returned with your collection form. 

  1. Can I dispose of dry-clean only items myself or burn them?

No, you should follow the advice provided and arrange to have them collected and safely disposed of

  1. Where will the items be disposed by the council?

They will be disposed of safely

  1. What if I have already taken the items to the dry cleaner?

There is no immediate risk to health from these items but they should not be dry-cleaned if this can be avoided. Contact your dry cleaners to retrieve the items before dry-cleaning if possible. If you retrieve them, or if they have already been cleaned, collect them, double bag them and dispose of safely as above

  1. Can I wash the clothes myself at home?

If you have dry-clean only clothes in your home, please contact the council who will collect them from your home and dispose of them.

  1. Why isn’t dry-cleaning safe?

The safest way to remove any trace contamination is by using soap or detergent and water. As this isn’t possible for dry-clean only clothing, we are arranging for this to be collected to ensure we have removed all traces of the substance.

  1. I am a dry cleaner, are any risks posed to me?

There are no risks posed to drycleaners as long as the advice given above is followed.

  1. I don’t live in Wiltshire but am affected, will I be compensated and how do I arrange for my items to be collected?

If you live outside of the Wiltshire area please email collect@wiltshire.gov.uk or send a letter to: Collections Westwood Room, Wiltshire Council, County Hall, Bythesea Road, Trowbridge, BA14 8JN including your address and we will contact you to inform you of the process for dealing with items.

  1. What is the process for collection?

Please email collect@wiltshire.gov.uk or send a letter to: Collections Westwood Room, Wiltshire Council, County Hall, Bythesea Road, Trowbridge, BA14 8JN including your address and a form for collection will be sent to you. The closing date to request a collection is Sunday 15 April 2018. Your items will be collected from your home address at an agreed time.

Get the latest updates from Public Health England

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From Monday 14 May 2018, all Wiltshire Council operated car parks in Salisbury will be free after midday on weekdays. Before midday on weekdays, usual charges will apply. At the weekend (Saturday and Sunday), all Wiltshire Council operated car parks in the city will be free.

The car parks offering free parking are:

  • Brown Street East - Maximum stay 3 hours
  • Brown Street West - Maximum stay 3 hours
  • Central - Maximum stay all day
  • Central - Maximum stay 3 hours
  • College Street - Maximum stay all day
  • Culver Street - Maximum stay all day
  • Five Rivers Leisure Centre - Maximum stay 3 hours
  • Lush House - Maximum stay 3 hours
  • Maltings - Maximum stay 3 hours
  • Millstream - Maximum stay all day
  • Salt Lane - Maximum stay 3 hours
  • Southampton Road - Maximum stay all day

Find a car park in Salisbury

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From Monday 14 May 2018, all current season tickets will be reactivated and charges will once again apply to those sales. Having a season ticket will be more cost effective rather than paying for four hours of parking each morning. 

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Salisbury is a great place to visit and there’s lots to enjoy in the city. For a comprehensive list of events in Salisbury, see Salisbury City Council. Click on the links below to find out more about the events, attractions and activities on offer throughout the city.

City Hall

Get active and stay active in Salisbury

Visit Wiltshire

Spire FM

Salisbury Cathedral

Salisbury Playhouse

Salisbury Races

Salisbury Arts Centre

Salisbury Museum

Raring2go

Old George Mall

Cross Keys Arcade

Odeon Salisbury

Salisbury gig guide

Destination Salisbury

Mompesson House

Salisbury Library

Young Gallery Salisbury

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Information for businesses

We are working with local businesses to help them access support and financial assistance, including insurance claims and business rates relief.

If you own a business and are concerned about the impact the situation in Salisbury has had, call the Swindon and Wiltshire Growth Hub on 01225 402096. The lines are manned 9am-5pm, Monday to Friday, by members of staff who can provide advice and links to a wide range of support. Visit the Swindon and Wiltshire Growth Hub.

You can also call The Enterprise Network Centre in Salisbury (Salt Lane) on 01722 567345. The Enterprise Network Centre will also operate as a drop-in centre for businesses with any queries or concerns and will be open and manned from 9am-5pm, Monday to Saturday.

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Wiltshire Council will not charge business rates to the eight businesses that have been unable to open under the heading of “occupation prohibited by law”, with effect from 5 March 2018.

If you have a specific query about business rates and/or hardship rate relief, please call 01722 434401 for advice, or email businessrates@wiltshire.gov.uk. Your call will go directly to an experienced business rates advisor, who understands the Salisbury issue.

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Wiltshire Council is committing £10,000 to a business support fund and the Swindon and Wiltshire Local Enterprise Partnership is committing up to £100,000. Both organisations will be in discussion with other bodies to extend this fund if possible.

A simple application and eligibility process form is listed below. 

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Wiltshire Council is offering a free advice clinic to Salisbury businesses through our partner, Inspire, the Chamber of Commerce organisation for Wiltshire.

A business adviser will be available at our Enterprise Centre at 1 Salt Lane on a drop-in basis to help with any business issues you may have, including marketing, sales, access to finance including cash flow, tax advice, leadership mentoring and more.

You can just drop in or book ahead by calling 01225 355553 and asking for Jade Simons.

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Community engagement news

The Health and Wellbeing Sub Group of the Salisbury Area Board is running an event in Volunteering Week 2018 to say thank you to all the many voluntary and community organisations operating in Salisbury for all the work they do.

The event takes place on 5 June, 4.30pm at The Quaker Meeting House, and the main speaker will be Wiltshire’s Lord Lieutenant’s deputy.

During the month of May, each Tuesday and Saturday, the sub group has also arranged free market stalls for VCS organisations to recruit much needed volunteers and to raise the profile of their important work.

“Cllr John Walsh, chairman of the Salisbury Health and Wellbeing Group said: "We are very keen to show our gratitude to the VCS organisations operating and based in Salisbury. Our small annual £6700 grants pot is unable to do justice to this work, but we hope that this event, and the May market stalls goes some way to demonstrate our ongoing commitment and support for the VCS

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Salisbury is a vibrant city with great community spirit. Shops and restaurants are open and visitors are welcome.


Last updated: 15 June 2018 | Last reviewed: 15 June 2018