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04 April 2018

Council praised in review

A report by a group representing local authorities from across the UK has praised the way we serve the county's residents.

The findings of the corporate peer challenge study which we commissioned to identify potential improvements in our service - were announced at a recent cabinet meeting.

A team from the Local Government Association (LGA) carried out an in-depth investigation of our activity. They observed:

a solid track record of financial management. Since 2010 we have achieved over £120m of savings

  • strong and accessible political leadership which sets a clear direction 
  • stakeholders know what we stand for, how it goes about our business and what our plans are
  • the new Business Plan sets out an ambitious agenda for the next 10 years and there remains a resolute focus on ‘strong communities' 
  • a committed workforce - all staff that the team met told them that Wiltshire Council is a great place to work; that they feel valued, are developed to undertake their roles and feel supported to progress their careers
  • evidence of a very impressive approach to staff engagement throughout the organisation from frontline staff to senior leaders 
  • a very good recovery in children's services since a disappointing Ofsted inspection in 2012 

The report also outlined a number of potential areas to develop further, including enabling greater digital access to all services, focusing more on commercialisation of services maximising every opportunity to generate income, the ongoing transformation of adult social care, and continuing to involve communities and encourage them to do even more for themselves.

The LGA team spent four days at Wiltshire Council in November 2017, speaking to more than 130 staff, councillors and external stakeholders.

Collectively the team spent more than 260 hours in the county the equivalent of one person spending more than seven weeks in Wiltshire.

Baroness Scott of Bybrook, OBE, leader of Wiltshire Council, said: "It was so pleasing that the peer group recognised our achievements across so many areas and in so many ways.

"We were keen to learn about how we can work even better, and we look forward to studying these constructive recommendations very closely so we can build on the successes we have already delivered for the people of Wiltshire."

Last updated: 4 April 2018 | Last reviewed: 4 April 2018

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