Charges from 8 April 2019 include VAT where applicable.
|Books||Loan period||Overdue charge||Maximum charge per load|
|Adult books (including printed music)||3 weeks||21p per day the library is open||£7|
|Chidrens books and childrens audio books||3 weeks||3p per day the library is open||£1|
|Loans from mobile libraries||2 weeks||No over due charges apply|
Charges for hire items apply to set or single item.
|Hiring items||Loan period||Hire fee||Re-hire charge for late return||Maximum charge for late return|
|Adult audio books (static libraries)||3 weeks||£1.90||£1.90 per 3 week period or part period||£6.40|
|Adult audio books (mobile libraries)||4 weeks||£1.90||£1.90 per 4 week period or part period||£6.40|
|Adult audio books||Annual subscription||£55 per annum for 12 months from date of subscription payment||
£1.90 per 3 week period or part period
£1.90 per 4 week period or part period (Mobiles)
|Language courses||3 weeks||All formats £3.20 for 3 weeks||£3.20 for 3 weeks period or part period||£6|
|DVD and Blu-Ray (except Gold)||1 weeks (2 and 3 week loans at 2x and 3x weekly hire rate)||£1.90 per week, or £1.90 per visit (i.e 2 or 4 weekly stop) on Mobile libraries||£1.90 per week or part week. £1.90 per visit (i.e 2 or 4 weekly stop) on Mobile libraries||
|DVD and Blu-Ray Gold (including new TV box sets)||1 weeks (2 and 3 week loans at 2x and 3x weekly hire rate)||£3.20 per week, or £3.20 per visit (i.e 2 or 4 weekly stop) on Mobile libraries||£3.20 per week or part week. £3.20 per visit (i.e 2 or 4 weekly stop) on Mobile libraries||£12|
|Type of requests||Charge|
|Request fee per item of adult stock from within Wiltshire Library and Information Service||95p|
Additional request fee per item of stock obtained from out of county:
£2.65 + 10p per sheet
|Renewal fee (British Library items only)||£5.00|
|Children's items from within Wiltshire Library and Information Service|
Where an item costs over £15 to source we will seek to recover cost above £15 in addition to above out of county charge, e.g. costs £16 to source, charge will be £5.55 plus £1. Customers will be contacted to advise them if this additional charge will be payable and to check they wish to proceed.
Other than for fair wear and tear
- Adult £1.60
- Child 80p
* There are no charges for damage to children’s board books, normal charges apply for board books that are lost or returned late.
|Audio visual material||Charge|
|If a single item from a set cannot be replaced the whole set must be paid for. If jacket is lost or damaged replacement charges apply|
|Audio Compact discs –per disc (multi disc sets charge at 2x, 3x etc as appropriate)||£6.30|
|Digital Audio Books (Playaways) – full replacement cost|
|DVDs - standard charge per tape (multi tape sets charge at 2x, 3x etc as appropriate)|
Please note that there sometimes exceptions to this charge but you will be informed by library staff if this applies
|Playstation games - Items priced individually based on full replacement cost|
Cassettes - per tape (multi tape sets charge at 2x, 3x etc. as appropriate) - adult
Cassettes - per tape (multi tape sets charge at 2x, 3x etc. as appropriate) - children’s
|Language course sets - charge as above for each adult CD in the set + £10.50 to cover cost of booklets/printed materials included|
|Chamber music per set||£7.00|
Vocal sets - larger works
Vocal sets - 1 song or 1 anthem
£1.25 per copy
60p per copy
|String sets and Band sets||£18.50 per set|
Playsets - full sets
One act plays and sketch sets
£9 per set
|Video/DVD/CD including sound effects||£1.90|
|Music score teaching packs per pack||£3.00|
|Music and play sets not returned by the due date per set||£32.00|
|Single copies of Music or Play sets borrowed and not returned by due date - normal adult book overdue rate per day||21p|
- These charges apply to all library branches with the exception of the Wiltshire and Swindon History Centre. For Wiltshire and Swindon History Centre charges, please contact the Wiltshire and Swindon History Centre direct on 01249 705500.
- These charges also apply where paper is provided by a customer.
|Type of copying||Size, colour and number||Charge|
Black and white per A4 copy
Black and white per A3 copy
|Printing from computer terminals|
Black and white per A4 copy
Colour printouts (where available)
|Copies produced by staff and sent by mail or fax|
1-10 copies (minimum charge)
|Prints from Microforms - per single copy from any source|
An additional charge for currency conversion may also be applied.
A standard charge of 60p will be made for postage and packing.
|Black and white per A4 copy|
Black and white per A3 copy
|Sending Faxes - UK per sheet||£1.50|
|Sending Faxes - European Union per sheet||£2.80|
|Sending Faxes - Rest of the World per sheet||£4.15|
|Internet access for library members||Free|
|Internet access for visitors to Wiltshire||Suggested donation £1|
|Questionnaires - Charge for completing if not relevant to Wiltshire Libraries & Heritage||£73|
|Questionnaires - Charge for completing if relevant||£39.50|
|Consultancy Fees – by agreement with the Head of Service|
|Parcel carrying – on Wiltshire Libraries and Heritage vans per parcel of standard box size||£55|
Research – subject to staff availability - First 30 minutes
Subsequent research on same topic - per 30 minutes
Charge negotiable beyond 2 hours research
Charges apply where items are offered for sale or where the exhibition serves as an advertisement for products or services or is for commercial consultation or research
|Main Gallery||£110 per week|
|Young and Creasey Galleries||£81 per week|
|Portico Gallery||£106.50 per week|
|Workshops||£18 per day|
|Gallery 4||£110 per month from January 2018|
|All other libraries||Charge|
|Exhibitions in meeting rooms||£55 per week|
|Exhibitions elsewhere in building||£45 per week|
- All libraries where charges apply will take commission at 20% (including VAT) on all sales achieved during the period of the exhibition
- It is essential that exhibitors are made aware of this when the booking is arranged
- A VAT receipt should be given following payment
Hire of meeting rooms is subject to staff availability in all cases.
|Type of hire||Cost|
A. Concessionary charge applies to:
|£8.50 per hour|
B. Use of library space by profit making organisations per hour:
|C. Use of library ICT facilities by colleges etc. per half day or less||£40|
Charges assume that the hirer will set out and put away seating, tables and equipment required.
- A surcharge is made when use of the accommodation exceeds the agreed finish time by 15 minutes
- The surcharge is 100% of the charge made for the session.
All charges will be subject to review.
Transportation of additional furniture for the meeting cost plus 20% plus VATClose