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Coronavirus - business closures


Business Closures – Guidance for Businesses and Customers

During the COVID 19 pandemic the Government has put in place The Health Protection (Coronavirus, Restrictions) (England) Regulations 2020 requiring certain businesses and other venues across the United Kingdom to close for trade from Saturday 21 March 2020. Further closures were put into effect from 23 March 2020. These measures have now been reviewed and on 23 June 2020 the Government announced further relaxations on these business closures, to come into effect from 4 July. This is a rapidly changing situation and the government will look for opportunities to further phase out the application of the regulations as the situation improves, but it has indicated that it may need to reinstate some lock down measures if needed. 

Current details of business closure restrictions can be found online.

Further guidance and links to financial and business support information is available online.

This means people can continue to enter premises to access takeaway services, including delivery drivers.

These businesses and their customers are asked to observe  the Government guidance on social distancing.

These food businesses must not provide seating for their customers. They must prevent customers using any seating or sitting in areas adjacent to the food business, whether or not the seating is normally provided. This can be achieved by talking to customers or placing a sign stating:

‘Please do not sit here. To prevent the spread of COVID-19 please exercise social distancing’

More information for this sector is available on our 'Coronavirus - pubs and restaurants' page

These businesses and their customers are asked to observe the Government guidance on social distancing. 


COVID-19 has caused a disruption of normal food supply routes, with some businesses having an excess of stock because their customers have been forced to close. WRAP is a British charity that help organisations reduce waste and improve the efficiency of the food and drink supply chain. They have produced a ‘Redistribution Labelling Guide’ that covers date labelling and storage instructions for surplus food in order for it to be redistributed to food charities and food banks. 

The advice applies to manufacturing, retail and suppliers and all types of redistribution organisations. Their work is supported by the Food Standards Agency and Department for Environment and Rural Affairs. For further information about WRAP. Additional information about food redistribution can be found on the Food Standards Agency website. 


Non essential retail traders have now been been permitted to resume trading. Guidance on re-opening and working safely in this sector is available here.


On 23 June 2020 the Government announced that, from 4 July 2020, pubs, cafes and restaurants will be permitted to re-open for trade provided they can meet the Covid-Secure guidelines and follow the re-opening guidance issued for the hospitality sector. This guidance can be found here.  Before you resume trading as a food business , please check regularly for up to date advice on the current situation using our Business Support pages, which includes the Council’s Business Recovery Toolkit.


Public Information

Wiltshire Council monitor compliance with these regulations,with police support provided if appropriate. Businesses that breach them may be subject to prohibition notices, and potentially unlimited fines. As a further measure, and if needed, businesses that fail to comply could also face the loss of their alcohol licence.

If you have information about a Wiltshire business which you believe is failing to comply with any mandatory closure requirement, please report it to the council with details of the business name and address and details of the activities giving rise to concern  by email to publicprotectionwest@wiltshire.gov.uk.

We will treat all reports in confidence but we must request that you provide your name and contact details for us please. Our Council switchboard is understandably very busy so please can we also ask you to avoid telephoning this information through to us.

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Last updated: 29 June 2020 | Last reviewed: 29 June 2020