Exit Accessibility View

Universal Credit

If you receive any of the benefits listed below, they will eventually be replaced by a single benefit called Universal Credit.

  • Job Seeker's Allowance (Income Based)
  • Employment and Support Allowance (Income Related)
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Housing Benefit

Universal Credit is paid as a single monthly payment and administered by the  Department for Work and Pensions (DWP).

Do I need to do anything?

Universal Credit is being introduced in stages across the county.

If you are already claiming one of the benefits listed above, you'll be told when you need to change over and make a claim for Universal Credit instead.

Most single, working age people in Wiltshire now need to apply for Universal Credit. 

Universal Credit has also been introduced for most working age people, including couples who make a new claim and live in one of the following postcode areas: SN25 2, SN4 0, SN4 4, SN4 7, SN4 8, SN4 9, SN5 0, SN5 3, SN5 4, SN5 5, SN5 8, SN6 6, SN14 8, BA2 7, BA11 2, BA11 6.

Making a claim for Universal Credit

You need to make a claim for Universal Credit online. If you do not have a computer or access to the internet, find out where your nearest public access computer is and what support is available at each location to help you apply.

Make sure that you have the following information before you start with your online application:

  • Your National Insurance number.
  • Details of the bank, building society or post office account you want Universal Credit paid into.
  • Your tenancy (rent) agreement, if you have one.
  • Details of your savings and other capital.
  • Details of any income that is not from work (e.g. from an insurance plan).
  • Details of any other benefits you are receiving.

Make a claim for Universal Credit


Universal Credit does not include help towards council tax, so if you are liable to pay council tax and claim Universal Credit, you will also need to claim council tax reduction.


Share this page

Last updated: 8 December 2016 | Last reviewed: 8 December 2016