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Universal Credit

If you receive any of the benefits listed below, they will eventually be replaced by a single benefit called Universal Credit.

  • Job Seeker's Allowance (Income Based)
  • Employment and Support Allowance (Income Related)
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Housing Benefit

Universal Credit is paid as a single monthly payment and administered by the  Department for Work and Pensions (DWP).

Do I need to do anything?

If you are already claiming one of the benefits listed above, you'll be told when you need to change over and make a claim for Universal Credit instead. You will need to claim Universal Credit unless you fall within one of the groups listed below:

  • You or your partner are of state pension age; or
  • You are living in specified accommodation; or
  • You are entitled to a severe disability premium as part of one of the following benefits:
    • JSA(IB)
    • ESA(IR)
    • Income Support
    • Housing Benefit

You cannot claim Housing Benefit unless you fall within one of these groups.

Making a claim for Universal Credit

You need to make a claim for Universal Credit online. If you do not have a computer or access to the internet, find out where your nearest public access computer is and what support is available at each location to help you apply.

Make sure that you have the following information before you start with your online application:

  • Your National Insurance number.
  • Details of the bank, building society or post office account you want Universal Credit paid into.
  • Your tenancy (rent) agreement, if you have one.
  • Details of your savings and other capital.
  • Details of any income that is not from work (e.g. from an insurance plan).
  • Details of any other benefits you are receiving.

Make a claim for Universal Credit


Universal Credit does not include help towards council tax, so if you are liable to pay council tax and claim Universal Credit, you will also need to claim council tax reduction.

If you are claiming Universal Credit and wish to apply for council tax reduction, you should indicate on the online Universal Credit claim that you intend to apply for council tax reduction. The Department for Work and Pensions should then share your data with the council to allow council tax reduction to be calculated.


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Last updated: 12 March 2019 | Last reviewed: 12 March 2019